What kind of earring wires do you use?
All earring wires are sterling silver. French earring wires come with rubber stoppers. Lever back earring wires can be substituted on most designs for additional $5 charge. This option is not yet available at checkout, so please contact me at email@example.com to make arrangements.
Is all of your silver sterling?
Almost all of the silver I use is sterling or argentium silver (which does not tarnish) Presently, there are only a few exceptions which are a base metal : Tribal Drops ,Dragonfly Wings and Nickel Silver Bangles.
I love this necklace but I’d like a different stone/chain. Can I order that?
Contact me at kimbajul613 @gmail.com and we will discuss options.
I’d like to buy 2 of an item but it lists only 1 in stock. How can I order the second one?
Contact me at kimbajul613 @gmail.com
I’m interested in a piece you’ve already sold. How can I find it?
If you’d like to order a piece that has been sold, please contact me at kimbajul613 @gmail.com. I can often reproduce it or make something very similar.
How do you work with silver,copper and brass?
All silver,copper and brass sheet metal is hand cut and shaped and textured with hammers.
Gold filled metal contains a layer of karat gold mechanically bonded to a layer of bronze. It does NOT wear off like vermeil and gold plated. The gold filled beads we use are sturdy and stay gold ! Gold filled is awesome!
Why did my jewelry tarnish?
Exposure to lotions, cosmetics,perfumes, chlorinated pools, bromine hot tubs, heat and humidity can all cause metal to discolor and tarnish.
Yes! I use a tumbling machine that does a great job returning silver, copper and brass to a shiny finish. If you'd like me to polish your previous Kimba purchases please send them to me at the address below with $8...( $5 for polishing and $3 for return 1st class mail shipping) You may include up to 6 pieces.
How do you store your jewelry?
When you are not wearing your Kimba Jewelry , it's best to store it in an airtight plastic bag. This inhibits oxidation (tarnishing) . All pieces ordered arrive in a plastic bag and box.
- Shipping is by USPS and is calculated at checkout
- There is no handling charge
- Packages are sent within 3 days of order (Usually)
- We will contact you if that's not the case
- We do not ship internationally at this time
- Your absolute satisfaction is our goal
- Please contact us @ Kimbajul613 @gmail.com to discuss exchange options
Exchanges are accepted within 7 days after receiving your order. Buyer is responsible for return shipping fees. Items must be returned in original packaging and in original condition. Once the items have been received by us a new order will be shipped. You are responsible for shipping fees.
Repairs & Polishing
It is awesome that so many of you want to keep your Kimba purchases forever!!
If your item is older than 1 year:
Repairs on anklets, bracelets & necklaces are $5 (includes polishing)
If beads are missing cost may be more
Return shipping is 1st class USPS which is $3.00
Includes Tracking #
Priority shipping is available for $7.15 ( includes $50 Insurance & Tracking #)
Please include return shipping and repair fee with the broken item. Please package your items carefully so not to be damaged in transit.
Please include contact information
Our Shipping Address is:
40613 N Republic Way, Anthem AZ 85086-1588